Penn-Union Company Brochure

CAPABILITIES & SERVICES

Customer Service An integral part of our customer focus is promptly assessing

customer needs and developing applicable solutions. We’re driven by customer satisfaction, consistently providing competitively priced, quality electrical connectors. Our customers benefit from the following strategic advantages: • 18 Stocking Locations strategically placed throughout the U.S. and Canada • Field Sales Representatives Worldwide • Customer Service/Support Teams • Connector Express • Bar Coding • Stocking Programs • Electronic Data Delivery & Interchange (EDD & EDI) Engineering Services Aside from providing technical support relative to new and existing product applications, Penn Union’s engineering department offers its customers the following services: • Concept & Development • Design Control • Application Engineering & Part Design • Testing - UL & CSA Benchmarks • Regulatory Approvals - Multiple listing, re-packager listing, private labeling Test Lab Facility Routine electrical and mechanical evaluations are conducted to maintain a variety of standards (based upon ISO/IEC 17025). In-house testing capability enables Penn-Union to engineer and credit our products with required listings, certifications, and/or recognitions more efficiently. Foundry Operation To meet order volumes of any quantity, Penn-Union utilizes automated molding equipment to aid in the “quick change” of patterns. This provides the ability to complete long and short production runs of cast aluminum and copper parts. Machine & Tool Design Expertise Our experience and knowledge allows us to introduce specialty production equipment that combines various manufacturing operations —improving efficiency, productivity, and quality assurance.

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